FAQs


Where are your products made?
Each and every Lilorosh bag is handcrafted with lots of love and care at our little studio in the charming city of Mysore, India.


What types of fabrics do you use?
Our products are made with high quality cottons, denims and canvases that we source on our various travels. We are obsessed with fabrics and want to ensure that we present a wide variety of choice to our clients. We also buy very limited quantities of each fabric so as to maintain it's exclusivity. This makes it very difficult to manage an online album of the fabrics and instead, we prefer to get to know your preferences and present the options accordingly. However, we excitedly look forward to printing our own fabrics, which is part of our immediate plans.


How can I find out when you have new products out?
To be the first to know about our new collections or product lines, sign up for our newsletter. You can also follow us on Facebook and Instagram for updates and for a peek at all the little happenings of our studio.


How should I look after my Lilorosh products?
All our products are hand made and should be looked after with love! We would advise you to dry clean or spot clean the fabric products for them look their best. However, these products can be hand washed too. Please try and refrain from machine- washing.


How much time do you take for a custom order?
Delivery date for custom orders will be communicated to you at the time of taking order as it depends on the type of product, level of customization and our schedule/ availability.


How do I track my order?
Once your order is shipped, the Airway Bill number (AWB no.) or tracking number and courier partner's name will be send to you via email. Please visit the courier partner's website) and enter the no. shared with you in the relevant form to track the current location of your shipment and expected date of delivery.

Should you have any questions about your order dispatch, we’re just a quick email or phone call away
+ 91 9526436634 / hello@lilorosh.com | MON - SAT | 9:00 AM - 6:00 PM IST


Do you do bulk orders?
Yes. Please email us at hello@lilorosh.com with your requirements.


Do you have an offline store?
No, not yet!