FAQs


Where are your products made?
Each and every Lilorosh bag is handcrafted with lots of love and care at our little studio in Mysore, India.


What types of fabrics do you use?
Our products are made with high quality cottons, denims and canvases. We are obsessed with fabrics and love shopping for them. Presently, all our printed fabrics are sourced in small quantities on our various travels. However, we plan to start printing our own fabrics very soon and excitedly look forward to it! :)


How can I find out when you have new products out?
To be the first to know about our new collections or product lines, sign up for our newsletter. You can also follow us on Facebook and Instagram for updates and for a peek at all the little happenings of our studio.


How should I look after my Lilorosh products?
All our products are hand-made with great attention to detail and quality. They are made sturdy to last you a long time. So, we would advise you to dry clean or spot clean them to look their best through the years. 


How much time do you take for a custom order?
Delivery date for custom orders will be communicated to you at the time of taking order as it depends on the type of product, level of customization and our schedule/ availability.


How do I track my order?
Once your order is shipped, the tracking number and courier partner's name will be sent to you via email. Please visit the courier partner's website and enter the no: shared with you in the relevant form to track the current location of your shipment and expected date of delivery.

Should you have any questions about your order dispatch, we’re just a quick email or phone call away. 
+ 91 9526436634 / hello@lilorosh.com | MON - SAT | 9:00 AM - 6:00 PM IST


Do you do bulk orders?
Yes, absolutely! Please email us at hello@lilorosh.com with your requirements.


Do you have an offline store?
Not yet, but we do stock our products at a few stores. Do check out our stockists details to see if we are available in your city. :)