Privacy Policy

This Privacy Policy describes how Lilorosh (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.lilorosh.com.

By using our website, you agree to the collection and use of information in accordance with this policy.


INFORMATION WE COLLECT

 

DEVICE INFORMATION

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Pages viewed and interaction with the website

  • Cookies installed on your device

This information helps us understand how visitors use our website and improve the browsing experience.

ORDER INFORMATION

When you place or attempt to place an order, we may collect the following information:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment details

Payment information is processed securely through our payment partners and is not stored on our servers.


HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with customers regarding orders or inquiries

  • Provide customer support

  • Screen orders for potential fraud or risk

  • Improve our website and user experience

  • Send updates about products, promotions, or news (if you opt in to receive such communications)


PAYMENTS

Payments on our website are processed securely through Razorpay, a PCI DSS compliant payment gateway.

Customers may pay using:

  • Credit cards

  • Debit cards

  • UPI

  • Net banking

  • Other payment methods supported by Razorpay

International customers may also use PayPal via Razorpay.

Payment information is processed directly by these providers and is not stored or accessible to Lilorosh.


COOKIES AND TRACKING TECHNOLOGY

Our website uses cookies and similar tracking technologies to improve functionality and analyze website usage.

Cookies help us:

  • Remember your preferences

  • Enable secure checkout

  • Understand how visitors interact with our website

  • Improve marketing and advertising performance

You can control or disable cookies through your browser settings, though some parts of the website may not function properly without them.


ADVERTISING AND ANALYTICS

We may use third-party services such as Meta (Facebook & Instagram) and other analytics tools to understand how customers interact with our website and to deliver relevant advertisements.

These services may use cookies or tracking technologies to collect information about your browsing behavior across websites.

This helps us improve our marketing efforts and provide more relevant content.


THIRD PARTY SERVICES

We use trusted third-party service providers to operate our business, including:

  • Shopify – website platform and hosting

  • Razorpay – payment processing

  • PayPal – international payments

  • Shipping partners – order fulfillment and delivery

  • Meta (Facebook & Instagram) – advertising and analytics

These third-party providers may collect and process information according to their own privacy policies.


DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

Our website uses secure encryption and trusted payment gateways to ensure safe transactions.


YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications

If you would like to exercise any of these rights, please contact us using the details below.


CHANGES TO PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.


CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your information is handled, please contact us at hello@lilorosh.com

 

This website uses cookies and similar technologies for analytics and advertising purposes. By continuing to use this site, you consent to our use of cookies.